About Unlimited
Unlimited Systems is a group of healthcare leaders, revenue cycle experts, tech gurus, and client success champions committed to simplifying revenue cycle management for specialty healthcare providers. For over two decades, we’ve been delivering market-leading technology solutions proven to help oncology and other specialties automate complex tasks, reduce unnecessary manual effort, and accelerate cash flow.
Recognized as a Cincinnati Top Workplace, we take pride in taking care of our people by ensuring everyone knows where we're headed, how we're getting there, and how to be part of the process. Each member of our team works with leading-edge technologies to maintain and support a full range of commercial software products deployed across our national client base. With Unlimited Systems you will have the opportunity to develop a solid understanding of healthcare technology and enhance your skills in customer relationship management, professional consulting, leadership, and healthcare software innovation. New Administrative Specialists join our Administrative Operations team, consisting of a group of supportive and positive individuals who strive to exceed expectations with each customer interaction.
Minimum Qualifications
• Bachelor’s degree
• Eligible to work in the United States without visa sponsorship
Administrative Specialist Characteristics
• Strong verbal and written business communication skills
• Detail-oriented with the ability to manage multiple tasks and varying priorities
• Strong organizational and problem-solving skills
• Strong customer service skills
• Self-motivator with strong time management skills
About the Job
The Administrative Specialist performs administrative support duties for the Client Services department. While this position includes some clerical duties, most of the responsibilities involve a wide array of duties and a high level of trust. The Administrative Specialist strives to acquire proficient knowledge of the healthcare industry and workflow solutions upon which Unlimited Systems’ customers depend.
Duties and Responsibilities
• Responding to client inquiries via the ServiceNow case management portal, telephone, and e-mail
• Complete, submit, and monitor agreements on a client’s behalf
• Manage and release authorizations for add-on products and providers at customer sites
• Leverage third-party enrollment sites for client agreements
• Compose and release company emails both internally and externally
• Plan and assist with annual conference and corporate events
• Entry level or working knowledge in Word, Excel, and PowerPoint
• Assist with customer relationship management
• Coordinate department and team meetings
• Support Director level operational requirements
• Coordinate and track client software upgrades
• Leveraging Unlimited Systems’ tools, processes, and standards
Benefits
• Salaried, full-time position
• Structured annual bonus program
• Company matching 401(k)
• Health and Dental insurance premiums paid in full by Unlimited Systems
Perks
• Recognized Top Workplace
• Hybrid work environment – primarily work from home with intermittent in-office touchpoints
• Professional training opportunities
• Fun team-building and community involvement activities
• Modern office with company-provided beverages
• Fitness, entertainment, dining, and shopping options near office headquarters
Unlimited Systems is a drug-free and non-smoking work environment. We require a background check and initial/random drug screening for all members of our professional staff. To learn more about our company, services, and products, visit www.unlimitedsystems.com.
